{"id":1407,"date":"2018-06-21T16:03:11","date_gmt":"2018-06-21T14:03:11","guid":{"rendered":"https:\/\/www.photonic.at\/?page_id=1407"},"modified":"2018-12-12T08:34:56","modified_gmt":"2018-12-12T07:34:56","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/www.photonic.at\/en\/company\/learn-more-about-photonic\/terms-and-conditions\/","title":{"rendered":"Terms and conditions"},"content":{"rendered":"<section class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text column-text-title=&#8221;Terms and conditions&#8221;]<a href=\"https:\/\/www.photonic.at\/wp-content\/uploads\/2018\/12\/General-terms-and-conditions-Photonic-Optische-Ger\u00e4te-GmbH.pdf\" target=\"_blank\" rel=\"noopener\">Download General Terms and conditions<\/a><\/p>\n<p><span class=\"fontstyle0\"><strong>1. Scope<\/strong><br \/>\n<\/span><span class=\"fontstyle2\">(1) These provisions are part of all our offers, services, deliveries, contracts and sales with our contractual parties (\u201cPurchasers\u201d).<br \/>\nGeneral terms of contract and buying conditions of purchasers do not apply, they are expressly contradicted herewith.<br \/>\n(2) Deviating, contradictory or complementary general terms and conditions of our purchasers \u2013 even if known \u2013 do not become part<br \/>\nof the contract, unless expressly approved by us in writing.<br \/>\n(3) All services and objects of purchase, these are devices, soft- and hardware, are hereinafter called the contract products.<br \/>\n<\/span><\/p>\n<p><span class=\"fontstyle0\"><strong>2. Offers, order acceptance<\/strong><br \/>\n<\/span><span class=\"fontstyle2\">(1) Offers generally are subject to change, also if this is not remarked expressly on the offer.<br \/>\n(2) Our offers are binding for 4 weeks as of the date of issue of such offers.<br \/>\n(3) Binding offers may be accepted by the purchaser only by written notice issued to us within the term of acceptance of 4 weeks.<br \/>\n(4) Orders without prior binding offers from us must be placed in writing and are binding only upon written declaration of acceptance<br \/>\nby us or upon delivery of goods. Transmitting the order or certification electronically or by facsimile fulfills the requirement of written<br \/>\nform. If the purchaser places an order electronically we will immediately confirm receipt of the order. The confirmation of receipt<br \/>\ndoes not constitute a notice of acceptance, it may however be connected therewith.<br \/>\n(5) By placing an order the purchaser officially states that he wants to buy the contract product.<br \/>\n(6) Upon contract conclusion any former binding agreements and warranties become invalid unless they were expressly confirmed<br \/>\nby us in writing. Individual agreements are valid only, if expressly agreed in writing.<br \/>\n(7) We are entitled to change design and form in favour of technical progress or to a reasonable extent.<br \/>\n<\/span><span class=\"fontstyle0\">,<\/span><\/p>\n<p><span class=\"fontstyle0\"><strong>3. Prices<\/strong><br \/>\n<\/span><span class=\"fontstyle2\">(1) Quotation of prices is ex works plus packaging as well as statutory VAT. The purchaser shall bear public charges in connection<br \/>\nwith the import of the contract products into the contract territory, such as tariffs.<br \/>\n(2) In single cases we reserve the right to deliver upon cash on delivery or upon prepayment only.<\/span><\/p>\n<p><span class=\"fontstyle0\"><strong>4. Delivery and transfer of risk<\/strong><br \/>\n<\/span><span class=\"fontstyle2\">(1) Terms of delivery are binding only, if agreed as such in the order confirmation.<br \/>\n(2) The term of delivery is observed, if the supply is forwarded within the period mentioned in the order confirmation or the readiness<br \/>\nto deliver was notified.<br \/>\n(3) If delivery is delayed for reasons beyond our control, in particular due to force majeure, malfunction, labour disputes the agreed<br \/>\ndate of delivery is tacitly extended by the period required for the elimination of such cause. The purchaser will be informed<br \/>\nimmediately on begin and end of such delays.<br \/>\n(4) Shipping takes place at the own risk and costs of the purchaser. Conclusion of a transport or other insurance has to be<br \/>\nrequested separately and is at the costs of the purchaser.<br \/>\n(5) We are entitled to make partial deliveries, if this was not expressly excluded in writing.<br \/>\n(6) With regard to payment obligations, warranty obligations and the transfer of risk partial deliveries shall be deemed as<br \/>\nindependent deliveries.<br \/>\n(7) Upon delivery of the contract products the risk passes to the purchaser.<br \/>\n<\/span><\/p>\n<p><span class=\"fontstyle0\"><strong>5. Terms of payment<\/strong><br \/>\n<\/span><span class=\"fontstyle2\">(1) The purchaser undertakes to pay the purchase price without deductions within 14 days of the invoice date. After expiry of this<br \/>\nterm the purchaser is in default of payment.<br \/>\n(2) Payment obligations are only fulfilled in time, if we can dispose of the amount of payment within the period stated under (1),<br \/>\nwhich means such amount has been credited completely to one of our accounts.<br \/>\n(3) If payments are not made within due time the purchaser shall pay default interests to the amount of statutory interests stated in \u00a7<br \/>\n1333 par.2 of the Austrian General Civil Code. The purchaser in default of payment has to pay all costs for reminders and all legal<br \/>\ncosts for mandating a claim agent.<br \/>\n(4) If payments are not made in due time we reserve the right to cancel subsequent orders, not to deliver them respectively not to<br \/>\nperform.<br \/>\n(5) If we get to know about the risk of poor performance of the purchaser after conclusion of the purchase contract we are entitled to<br \/>\ndeliver outstanding supplies against prepayment or financial guarantee only; if prepayment or financial guarantee is not provided<br \/>\nafter expiry of a reasonable respite period we may notwithstanding other rights totally or partly withdraw from the respective contract<br \/>\nof purchase.<br \/>\n<\/span><\/p>\n<p><span class=\"fontstyle0\"><strong>6. Reservation of title<\/strong><br \/>\n<\/span><span class=\"fontstyle2\">(1) Until complete payment of the purchase price of the contract products all contract products remain our property, they may<br \/>\nneither be pledged nor used as security.<\/span><\/p>\n<p><span class=\"fontstyle0\">(2) The purchaser is obliged to treat the contract products delivered by us or on our behalf carefully. If maintenance or inspection<br \/>\nworks are required the purchaser shall have such works carried out regularly at his own costs.<br \/>\n(3) In case of seizure or claims by third parties the purchaser is obliged to assert our proprietary right. Furthermore the purchaser is<br \/>\nobliged to immediately inform us on access by third parties to the contract products, e.g. by seizure, as well as possible damage or<br \/>\ndestruction of the products, if such products are still under reservation of title. The purchaser shall also immediately inform us on<br \/>\nany change of possession of the contract products as well as of any change of his place of residence, if he possesses contract<br \/>\nproducts which are subject to reservation of title.<br \/>\n(4) Retailers are entitled to resell our contract products in the course of their usual business activities subject to reservation of title.<br \/>\nClaims arising in this connection to the invoiced amount shall be assigned to us in advance on account of payment, the retailer<br \/>\nhowever directly remains fully committed. There exists no other right to transfer of ownership or to pledge the contract products. If<br \/>\ncomposition or bankruptcy proceedings are opened with regard to the property of the retailer or if the retailer becomes insolvent he<br \/>\nis no longer entitled to resell our contract products.<br \/>\n(5) In case of breach of contract of the purchaser in particular in case of delayed payment or any infringement of an obligation<br \/>\naccording to (2) through (4) of this provision we are entitled to withdraw from the contract and to request that the delivered contract<br \/>\nproducts are returned.<br \/>\n(6) Paragraph (1) shall apply accordingly also with regard to mixing with or processing of products of third parties, in such case<br \/>\nhowever, if the right of ownership continues we become joint owners of the new product in proportion with the invoice value of our<br \/>\ncontract products to the others.<br \/>\n(7) Basically all our contract products are protected by copyright, the exploitation rights remain exclusively with us.<br \/>\n<\/span><\/p>\n<p><span class=\"fontstyle2\"><strong>7. Warranty, defects, exclusions<\/strong><br \/>\n<\/span><span class=\"fontstyle0\">(1) Advisory service and information regarding suitability and application of proposed development services are provided to the best<br \/>\nof our knowledge and belief, but this does not however make the purchaser exempt from the obligation to review, if necessary by his<br \/>\nown examinations.<br \/>\n(2) Immediately after delivery the purchaser shall check the contract goods for defects of quality, extent and characteristics, if<br \/>\nnecessary by testing.<br \/>\n(3) The purchaser shall claim defects in writing no later than within 10 days after discovery thereof, otherwise the product shall be<br \/>\ndeemed as accepted free of defects.<br \/>\n(4) For damage resulting from operating errors, improper handling, unintended use by the purchaser, which were caused negligently<br \/>\nor intentionally by the purchaser warranty shall be excluded. Warranty shall also be excluded for wear and tear which is unavoidable<br \/>\nin the course of intended and proper use (normal wear and tear), this shall in particular apply to all rotating parts in devices, such as<br \/>\nventilators, drives, hard disks etc.<br \/>\n(5) The obligation to warrant shall be restricted to improvement, exchange, conversion or price reduction, at our option.<br \/>\n(6) If rejected goods are sent back without our approval, costs and risk shall be borne by the purchaser.<br \/>\n(7)\u00a0<\/span>The warranty period is 6 months from delivery of the contract products. After that, the burden of proof lies with the transferee.<br \/>\n<span class=\"fontstyle0\">(8) Warranty for guaranteed performance shall remain unaffected.<br \/>\n(9) Warranty for software shall be granted subject to the fact that the current technical status cannot guarantee software which is<br \/>\ncompletely free from defects. The warranty shall exclude software defects which do not substantially influence the agreed<br \/>\nperformance and function of programmes respectively are not unreasonable or which can otherwise be reasonably circumvented.<br \/>\n(10) If the customer due to a legal or material defect after failure of improvement (supplementary performance) chooses to withdraw<br \/>\nfrom the contract, he shall not be entitled to any claim for damages additionally.<br \/>\n(11) If the purchaser receives any inadequate instructions for use we are only obliged to deliver instructions for use free of defects<br \/>\nand this also only if the defect of the instructions for use prevents proper installation or proper operation of the delivered goods.<br \/>\n(12) The purchaser does not get guarantees in the legal sense. Manufacturer\u2019s warranties remain unaffected.<br \/>\n(13) If the contract products are used as part of an overall system or if they are used with goods produced by third parties we<br \/>\nwarrant for the contract product only up to the interface delivered by us.<br \/>\n(14) We wish to point out that according to the current state of the art it is not possible to produce software in a manner that it works<br \/>\nwithout errors in all applications. For those functional parts of the contract product, which we bought from suppliers we warrant only<br \/>\nwithin the scope of the warranty claims we are entitled to against the suppliers.<br \/>\n(15) We do not warrant that the contract product can be used for any other purposes than those provided in the contract. In<br \/>\nparticular we neither warrant the expandability nor the usability of the contract product with different hardware or the possibility of<br \/>\nthe use of additional software, in particular if it did not exist when the contract was concluded or its use with the contract product<br \/>\nwas not foreseeable for us.<br \/>\n(16) We wish to expressly inform purchasers that no alterations of the contract product may be carried out. We exclude any<br \/>\nwarranty for contract products with regard to which alterations of the delivery status have been made.<br \/>\n(17) The technical data and descriptions in the product information do not guarantee any certain performance by us. A guarantee of<br \/>\nperformance in the legal sense is granted only, if the respective statements are confirmed to the purchaser by us in writing.<br \/>\n<\/span><\/p>\n<p><span class=\"fontstyle2\"><strong>8. Liability<\/strong><br \/>\n<\/span><span class=\"fontstyle0\">(1) We shall be liable to the purchaser only for damage caused by us or our agents intentionally or due to gross negligence. Any<br \/>\nliability for slight negligence shall be excluded.<br \/>\n(2) Possible claims for damages from this legal relationship, where legally permissible and irrespective of the legal basis on which<br \/>\nthey arise, shall be limited to the invoice value of the contract product involved in causing the damage. None of the contractual<br \/>\npartners shall be liable for any direct or indirect subsequent damage.<br \/>\n(3) No liability is assumed for products manufactured by third parties.<br \/>\n<\/span><\/p>\n<p><span class=\"fontstyle2\"><strong>9. Development- and research services<\/strong><br \/>\n<\/span><span class=\"fontstyle0\">(1) Development- and research services mostly are new and not fully tested solutions. The purchaser is aware that start-up defects<br \/>\nmay arise to the usual extent and are reasonable.<br \/>\n(2) The purchaser of new scientific technical solutions expressly declares that he will comprehensively and in due time fulfil his<br \/>\nobligation to inform at the use of the new solution and if improvement is necessary to provide sufficient assistance.<br \/>\n<\/span><\/p>\n<p><strong><span class=\"fontstyle2\">10. Technological progress<\/span><br \/>\n<\/strong>We are entitled to continually develop our contract products further. Minor deviations of the ordered contract products shall be<br \/>\n<span class=\"fontstyle0\">admissible, if they are a qualitative further development of the contract products or an adjustment to technical innovations, or are<br \/>\nrequired for the function or if they meet the intended purpose.<br \/>\n<\/span><\/p>\n<p><span class=\"fontstyle2\"><strong>11. Copyright, data protection<\/strong><br \/>\n<\/span><span class=\"fontstyle0\">(1) All contract products, programmes and other documents, catalogue texts, photographs, product designations and \u2013 names, as<br \/>\nwell as designs from us include development activities, know-how and ideas of Photonic and are protected by copyright. Granting<br \/>\nany right to use or utilize, in particular passing on to third parties, even if only in extracts require our express written approval. This<br \/>\nin particular applies to reproductions of any kind, translations, microfilming and saving and processing in electronic systems. On no<br \/>\naccount is it permissible to make copies not exclusively serving the purpose of a backup copy or to allow third parties to make<br \/>\ncopies.<br \/>\n(2) We reserve the right of ownership and possibly existing copyright in drawings or other documents, including quotations and<br \/>\npapers for price calculation, concepts and discussed approaches. These documents must not be copied and made available to third<br \/>\nparties and have to be returned upon request, as far as they are not part of legally prescribed accompanying documents for contract<br \/>\nproducts.<br \/>\n(3) Upon transfer of the right of use of one of our software products such use must not be made available to any third parties and<br \/>\nthe right to use applies exclusively only to the number of entitled users stated in the purchase contract. Persons at workstations,<br \/>\nwhere the person and the workstation are agents respectively property of the purchaser, shall not be deemed as third parties.<br \/>\n(4) Licence terms of producers of software products which are to be delivered to the purchaser according to the contract are part of<br \/>\nthese general terms and conditions. A copy thereof will be handed over to the purchaser upon request.<br \/>\n(5) If claims are raised or threaten to be raised against the purchaser for infringement of intellectual property rights due to the use of<br \/>\ncontract products or of parts thereof, the purchaser shall immediately, no later than within 10 days after such claims of third parties<br \/>\nhave been raised, inform Photonic, in order to allow Photonic to comprehensively and decisively participate in all defence measures<br \/>\nagainst such claim as well as possible out of court settlements and to join the purchaser as intervenient. Any possible liability on our<br \/>\nside is limited to the invoiced amount of the contract product concerned. If the contract product was designed by the purchaser<br \/>\nliability shall be excluded. Another prerequisite apart from informing in due time about the assertion of a claim is that the maintained<br \/>\ninfringement of intellectual property rights was caused exclusively by our contract products, without such products having been<br \/>\nconnected with or used together with other products or services.<br \/>\n(6) We are entitled to free ourselves from the obligations undertaken according to paragraph 1, by either<br \/>\n&#8211; obtaining the necessary licences, or<br \/>\n&#8211; providing a product respectively parts to the purchaser, which if exchanged against the infringed contract product respectively part<br \/>\nthereof remove the charge of infringement of intellectual property rights.<br \/>\n(7) We use only such personal data which are required for implementing orders, for shipping and for invoicing: names of the<br \/>\npurchaser, the customer number, the e-mail address, the address for dispatch and the telephone and the facsimile number for<br \/>\npossible queries, as well as the account number and the bank identification number for establishing an automatic debit transfer<br \/>\nsystem.<br \/>\n<\/span><\/p>\n<p><span class=\"fontstyle2\"><strong>12. Contract products for the medical field<\/strong><br \/>\n<\/span><span class=\"fontstyle0\">(1) Our contract products, intended to be used in the medical field among others are subject to the provisions of the federal law<br \/>\nregarding medical products (Medical product law \u2013 MPG) and the ordinance of the federal minister for social security and<br \/>\ngenerations regarding the basic requirements for medical products (VO-MP). The testing of medical products provided for in the<br \/>\nMPG shall be carried out also with regard to our contract products and alterations made with regard to them. We are entitled to keep<br \/>\na copy of the software status of the product upon delivery for the purpose of evidence pursuant to MPG and VO-MP.<br \/>\n(2) If the purchaser in the course of ordinary business passes on contract products to third parties the purchaser shall be obliged to<br \/>\ninform such third parties on the effects of MPG and VO-MP and to oblige such third parties not to carry out or have alterations of the<br \/>\nproduct carried out, which are not made by particularly trained personnel.<br \/>\n<\/span><\/p>\n<p><span class=\"fontstyle2\"><strong>13. Venue, performance<\/strong><br \/>\n<\/span><span class=\"fontstyle0\">Austrian law shall apply. The provisions of CISG are excluded. For delivery and payment the seat of our company shall be the place<br \/>\nof performance, also if hand over of the contract products or performance of services by us take place somewhere else. The venue<br \/>\nfor any disputes arising from the contract shall be the court at the seat of our company having material jurisdiction over the matter or<br \/>\nat our option the court having material jurisdiction over the matter where the purchaser has his registered seat, a subsidiary or<br \/>\nproperty.<br \/>\n<\/span><\/p>\n<p><span class=\"fontstyle2\"><strong>14. Final provisions<\/strong><br \/>\n<\/span><span class=\"fontstyle0\">(1) Assignment of rights or transfer of obligations due to the contract shall be subject to our prior express written approval.<br \/>\n(2) Amendments or additions to this contract shall be in writing in order to take effect.<br \/>\n<\/span><\/p>\n<p><strong><span class=\"fontstyle2\">15. Severability clause<br \/>\n<\/span><\/strong><span class=\"fontstyle0\">Should one or several provisions of these terms and conditions contradict uncontested order- or purchase conditions, statutory<br \/>\nprovisions shall apply. Should one or several provisions of these terms and conditions be invalid this does not affect the validity of<br \/>\nthe other provisions. These provisions shall automatically be substituted by valid enforceable provisions, meeting the purpose as<br \/>\ngood as possible. On no account the effectiveness of a main contract shall be affected by the invalidity of provisions of these terms<br \/>\nand conditions.<\/span>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text column-text-title=&#8221;Terms and conditions&#8221;]Download General Terms and conditions 1. Scope (1) These provisions are part of all our offers, services, deliveries, contracts and sales with&#8230;<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":1220,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Allgemeine Gesch\u00e4ftsbedingungen - PHOTONIC<\/title>\n<meta name=\"description\" content=\"Hier finden Sie die allgemeinen Gesch\u00e4ftsbedingungen der PHOTONIC Optische Ger\u00e4te GesmbH &amp; Co. 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