{"id":1196,"date":"2018-03-02T13:37:26","date_gmt":"2018-03-02T12:37:26","guid":{"rendered":"https:\/\/www.photonic.at\/support\/"},"modified":"2022-03-03T12:17:18","modified_gmt":"2022-03-03T11:17:18","slug":"support","status":"publish","type":"page","link":"https:\/\/www.photonic.at\/en\/contactsupport\/support\/","title":{"rendered":"Support"},"content":{"rendered":"

[vc_row full_width=”row_content_width”][vc_column][vc_column_text column-text-title=”Do you need assistance?”]In addition to downloads<\/strong><\/a>, you find all information about our technical service as well as repairs and training here.[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=”row_content_width”][vc_column][vc_column_text]<\/p>\n

\"\" Technical Service<\/h2>\n

As part of our technical services, we offer customers a wide range of support through our distribution partners.<\/p>\n

Application support<\/strong>: set-up, installation, integration<\/p>\n

Help with problems<\/strong><\/p>\n

Training<\/strong><\/p>\n

If you need further assistance, please contact distribution@photonic.at<\/a>.[\/vc_column_text][vc_column_text]<\/p>\n

\"\"Repairs<\/h2>\n

You have a problem with a PHOTONIC product?<\/p>\n

Please contact the distribution partner from whom you purchased our product directly. They will then handle the repair process with us.<\/p>\n

If any further questions arise, you can also contact us directly at distribution@photonic.at<\/a>.<\/p>\n

 <\/p>\n

 <\/p>\n

 <\/p>\n

[\/vc_column_text][vc_column_text]<\/p>\n

\"\" Training<\/h2>\n

Despite user-friendly operation and extensive accessories, different applications also have different requirements for lighting and the associated systems. In order to put your challenge in the right light, we offer on demand:<\/p>\n

– Product training at our premises
\n– Product training at the customer
\n– Product training via webinar<\/p>\n

Are you interested in an individual training offer? Please contact us!<\/a>[\/vc_column_text]

\n \n \n \n \n \n \"download-symbol_breit_1280-710x540.png\"\n <\/picture>\n <\/div>
<\/div><\/div><\/div><\/a>
Downloads<\/div><\/a>
Here you will find our extensive downloads<\/a> regarding product information, latest software and user manuals.<\/div>
Read more<\/a><\/div><\/div>
<\/div><\/div>[\/vc_column][\/vc_row]<\/p>\n<\/section>","protected":false},"excerpt":{"rendered":"

[vc_row full_width=”row_content_width”][vc_column][vc_column_text column-text-title=”Do you need assistance?”]In addition to downloads, you find all information about our technical service as well as repairs and training here.[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=”row_content_width”][vc_column][vc_column_text]…<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":1192,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"acf":[],"yoast_head":"\nSupport - PHOTONIC<\/title>\n<meta name=\"description\" content=\"Sie ben\u00f6tigen Unterst\u00fctzung bei einer Anwendung oder einem bestimmten Produkt? 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